Q. Where is your studio located?
A. We have a real studio located at the Castle Hills Village Shops which is near Hebron and Josey in Carrollton. We also travel to Austin to our home on Lake Travis near Lakeway for sessions twice a month. We are in the planning and design phase of building our studio on our two acre land in Austin. Sessions in Austin are mainly on location in the Lakeway and Austin area.
Q. What do I get for the senior experience?
A. Our senior experience includes a print credit to use toward your order. It also includes a fashion consultation, order appointment and professional editing of images purchased. Session fees are non-refundable. In the event you need to cancel, the session fee will be a studio credit that can be used within 3 months. After 3 months, the credit is forfeited.
Q. When do I see my images and do I get to see all the photos taken?
A. Your order appointment is done a few days or within one week from the session date. We will meet at the studio and we will show you our favorites from the session, between 30-50 images. All parties who needs to make decisions, must be at the appointment. If you need to come back for a second appointment, there is a $100 fee. We do not offer online previews.
Q. How much will I spend on my portraits?
A. Our clients typically invest between $1000-$5000 on wall portraits, albums, and other products. Your senior experience includes a studio print credit and will be deducted from your total purchase.
Q. How long do you keep my images?
A. All images not purchased will be purged in 30 days from order date. Purchased images will be archived.
Q. Do I get all the images on a CD or USB?
A. We believe that portraits should be printed as wall portraits so they can preserve your memories and pass down for generations. We offer social media files with our watermark as a gift for all wall portraits purchased. We do offer digital files as a gift based on your investment level.
Q. Do you offer digital files?
A. We do offer social digital files as a bonus for every portrait purchased.